91ok Terms and Conditions

1. General Introduction and Applicability

These Terms and Conditions ("Terms") apply to the 91ok platform and all services provided under it. When you visit the website https://91ok.lat, create an account, or use any of our services, you automatically agree to these Terms.

91ok is an online betting and casino platform operated for users in Bangladesh. These Terms apply in both English and Bengali; however, the Bengali version shall be considered final.

91ok reserves the right to change or amend these Terms at any time. Continued use of the platform after any changes will be considered as your acceptance of the amended Terms. You are therefore encouraged to review this page regularly.

1.1 Eligibility Requirements

To create and use an account on the 91ok platform, you must meet the following conditions:

• You must be at least 21 years of age — this platform is for users aged 21 and above only.
• You must knowingly and voluntarily agree to these Terms.
• All information you provide must be truthful, accurate, and complete.
• You must not be subject to any legal or regulatory restriction that prohibits you from participating in online gaming.
• Each individual may operate only one account.

1.2 Service Restrictions

91ok reserves the right to limit or suspend services in certain regions or circumstances. Services may be temporarily disrupted due to technical maintenance, network issues, or regulatory reasons. 91ok will not be liable for any losses resulting from such situations.

3. Deposits, Withdrawals and Payment Policy

Transactions on the 91ok platform can be made through the most widely used mobile wallets and banking methods in Bangladesh. All transactions are conducted in Bangladeshi Taka (BDT / ৳).

3.1 Deposit Terms

• Minimum deposit amount: ৳500 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Once a deposit is successfully processed, it is credited to your account instantly.
• Deposits through a third party are strictly prohibited — the account must be registered in your own name.
• It is your responsibility to provide the correct transaction reference at the time of deposit.

3.2 Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• Standard withdrawal processing time: 5–30 minutes.
• Withdrawal requests are accepted from verified accounts only.
• The withdrawal method must match the deposit method used.
• Withdrawals will be temporarily suspended if wagering requirements are not yet met.
• 91ok reserves the right to review withdrawals in cases of unusual or suspicious activity.

3.3 Failed or Delayed Transactions

Transactions may occasionally be delayed due to network issues or payment gateway problems. In such cases, please contact our support team via 24/7 live chat or email. Providing the transaction reference for a delayed deposit will help resolve the issue faster.

5. Gaming Rules and Fair Play

All games on the 91ok platform are operated fairly and transparently. We work with the world's leading game providers including Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, NetEnt, and Microgaming.

5.1 Gaming Code of Conduct

• Using any automated software, bots, or artificial intelligence to play games is strictly prohibited.
• Any attempt to win unfairly by exploiting bugs, errors, or technical advantages will result in account cancellation.
• Any attempt to defraud the platform by coordinating with other users will be met with strict action.
• The outcome of all games is determined based on verifiable technology.

5.2 Technical Errors

If a technical issue or disconnection during a game session affects the outcome, 91ok reserves the right to void that round and refund the wagered amount. Winnings resulting from a published erroneous payout or a technical fault will not be honoured.

5.3 Betting Limits

Minimum and maximum bet amounts are set for each game and betting market and are displayed in the game interface. 91ok reserves the right to change these limits at any time.

7. Privacy and Data Protection

Protecting your personal information is one of 91ok's top priorities. We keep all data secure using SSL encryption technology. Full details of how we collect, store, and use your data are provided on our Privacy Policy page.

7.1 Limits on Data Use

Your personal information is used solely for account management, payment processing, security verification, and relevant communications. Your data is not sold to third parties. However, information may be disclosed to authorities where required by legal obligation.

7.2 Cookie Policy

The 91ok website uses cookies to improve user experience and for analytics purposes. Cookies can be managed in your browser settings; however, disabling cookies may limit certain features.

9. Limitation of Liability

91ok strives to maintain the highest standard of service. However, 91ok will not accept liability in the following circumstances:

• If a game session is affected by internet disconnection or a technical error.
• If a deposit or withdrawal is affected by a delay or failure with a third-party payment service.
• If service is temporarily disrupted due to unplanned server maintenance.
• If activity is affected by an issue with the user's own device or network.
• If a loss arises as a result of the user's breach of these Terms.

For any dispute or complaint, please contact the 91ok support team first. We are committed to resolving all disputes in a fair and transparent manner.

9.1 Indemnification

If 91ok, its officers, or affiliated entities suffer any loss or legal liability as a result of your breach of these Terms, you will be obligated to compensate for that loss.

9.2 Dispute Resolution

In the event of any dispute or claim, both parties will attempt to reach a resolution through negotiation. If a resolution cannot be reached through negotiation, further steps will be taken in accordance with applicable law.